Privacy Policy for Micromatic

Effective Date: 20/12/2025

At Micromatic, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, billing and shipping address.

  • Technical Information: IP address, browser type, device information, operating system, and usage data.

  • Transaction Information: Purchase details, order history, and payment-related information (payments are processed securely by third-party providers).

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our products and services

  • Process orders and payments

  • Communicate with you regarding inquiries, orders, or support

  • Improve our website, products, and customer experience

  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (payment processors, shipping partners, hosting providers)

  • Legal authorities if required by law or to protect our rights

4. Cookies and Tracking Technologies

Micromatic may use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze website traffic and usage

  • Remember user preferences

You can control cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. Micromatic is not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Micromatic FZE
Email: info@micromatic.ae
Phone: +971 56 928 7781